Struggling For More Leads & Sales?
We can help you automate your business 24/7 using our sophisticated technology called AI Chatbot to generate more leads and sales for your business.
What Are Chatbots?
Watch this short video to learn more about Chatbots as your Automated 24/7 Digital Customer Service Agent
Chatbots are software applications that are programmed to send messages to users in a conversational interface, like a live chat widget. They act like digital agents used to interact with your site visitors.
They can complete a number of tasks that your visitor might require, whether it be pointing them to the right product of interest, helping direct them through to your sales team, or taking a booking or reservation. There is no end to what you can get a chatbot to do for you and everyone has slightly different requirements.
Ultimately they can interact with as many visitors as you have on your site at any one time and working 24 hours a day, 7 days a week and 52 weeks a year! They never stop.
Please contact us for a Free Consultation so we can help you understand how a bespoke chatbot can increase your conversions and help your team deal with the customers that really matter!
How It Works?
Step 1: Setup automated custom bots to answer frequently asked questions by the customer.
Step 2: The chat routing option available in the Automate module helps you prioritize and route visitor chats to the operators based on certain conditions and criteria.
Step 3: Proactive chat is a feature that allows the operators to interact with their webpage visitors one-on-one. With the visitor data collected, proactive chat can either be triggered manually by operators or automated based on intelligent triggers.
Step 4: The score earned by the visitor during their visit to your webpage is called lead score. You can identify the type of visitor based on their lead score. The higher the lead score in the visitor history, the higher the probability of closing the deal.
Step 5: Start a conversation through chat and seamlessly move to a call when voice is the most efficient way to interact. Share screens to exchange visual details that words alone cannot describe.
Preview Demo Samples of Full-Page Chatbots From Various Niches
Benefits of Chatbots
- Mobile-friendly and works in any language
- Explode conversions and generate more sales
- Engage customers once they see or land on your website
- Interact with your visitors 24 hours a day, 7 days a week
- Increase buyer interaction to enhance the customer experience
- Decrease customer response times with immediate engagement
- Gain unfair advantage with our fully automnated “AI Chtbot” widget
- Receive more attention and engagement compared to pops-up and videos
- Suitable for small business owners who want to increase leads and sales
- Build your email list faster with intelligent chatbots for any kind of websites
You can create various types of user response
You can create custom text input fields to extract required information from your customers such as Name, Address, Contact Number, Email Address, Age, Password, etc.
You can create one or many buttons as a user response from your visitor to control the flow and options for decision making in the conversation.
You can use cards for menus, product catalogs, types of services to showcase to your visitors. You can insert GIFs, images, titles, description and a call to action button or link here.
You can create a review system with 1 to 5 star rating and get your customer to rate your site, product, service, experience, survey, etc. to get more feedback and information.
You can add your social sharing buttons at the end of your message block to get your visitors to share your page or link via the options on Instagram, Facebook, Twitter, Pinterest, etc.
You can automatically redirect your visitor to another page or site with a time delay, say after 5 sec. This is powerful because you can now bring your visitor to your website, for example.
You can create a buttom to get your visitor to upload a file, document, PDF, image, etc. This is great if you want your visitor to submit information directly from your chatbot.
You have the option to create a calendar for your visitior to choose either a past date or future date or both. This is a useful option to make appointments with your customers.
You can insert a time picker with intervals of your choice and a drop down selection menu for your visitor to choose from. This works with the date picker for making appointments.
You can create a booking appointment and add the start and end date, start and end time, time intervals, available days, multiple block booking, etc. with a success confirmation response.
You can create a webinar registration process for people to attend. Now, your visitor can submit their names, email address and choose the webinar date and time to attend.
You can create a custom field to recall back the information that your customer has already provided or input you earlier such as first name or last name, age, email address, etc.
Mark Zuckerberg revealed Chatbots will be the secret to Facebook’s success over the next TEN YEARS.
Billion dollar companies like Amtrak are already using Chatbots to get ROIs of 800% or more.
By 2021, 50% of companies will spend more on Bots than on mobile apps.
By next year, the average person will have more chat with Bots than with their spouse!
Gartner predicts that chatbots will power 85 percent of all customer service interactions by the year 2020
48% of consumers would rather connect with a company via live chat than any other mean of contact.
57% of consumers are interested in chatbots for their instantaneity.
35% of consumers want to see more companies using chatbots.
55% of consumers are interested in interacting with a business using messaging apps to solve a problem.
95% of consumers believe ‘customer service’ is going to be the major beneficiary of chatbots.
Your business is important to us. And we want to help you connect to your customers at a deeper level.
At eDirectChat, your business is important to us. But it’s even more important that we get to know more about you and your business needs so that we can offer you the best solution to help you connect with your customers at a much deeper level.
We want to design a customized chatbot that will engage with your customers to get you the desired results for your business.
Ready To Get Started?
Follow our 3-step process to create your first chatbot.
STEP 1: APPLY
You can apply for a 30-days free trial by filling up the application form with your basic requirements. These input requirements will be used to generate the coding script.
STEP 2: SUBMIT
After you’ve submitted your requirements, I will start to design your chatbot and create the coding script. Any additional information required, I’ll contact you.
STEP 3: INSTALL
All you have to do is just copy the snippet of coding script which I’ll provide to you after I’ve created, and simply paste onto your website. That’s it! And you’re good to go!